"...the combination of both software and hardware sales and support is the best I have ever found in my business of over 30 years running a busy ob/gyne practice. If there is ever a problem, they solve it. Weekends, nights, they solve it and charge reasonably to do so. I have dealt with many other systems (EPIC, Meditech, Medisoft, etc). My friends get a reply to their problem in days or weeks. I get a reply in minutes and solutions within hours many times. NO other company does this, not even APPLE...My email and cell phone are in this letter and anyone who wishes to verify my happiness with this company can email me or call me anytime (pretty much the same as the support this company provides to me). This is the ONLY company I give this access to me for my opinion for any new potential clients. I value them that much." *
"We at Denney Vision have been associated with Rivers Computer Support for over 25 years. They have been our business lifeline all these years. When we call with a problem with our software or hardware, they respond immediately. We have always been very happy with the service and friendship of the Rivers Support Team and we can't thank them enough for being there for us."
Nancy Colella, Business Manager
"Our company has used Rivers Computer Support for our customized enterprise software since 1994. I can say without reservation that they are an unequalled combination of expert technical capability, prompt customer response, and exceptional financial value. Reliable business partner describes the culture at Rivers Computer Support. Trusted family describes our relationship with the personnel."
Firestone Optics Inc.
"Computer Support - Extraordinaire, that is the only way to describe the service provided by Rivers Computer Support. You are not just another client, you are their priority."
Dr. Elaine N. DeSario
"I believe you can only evaluate the true worth of a company by dealing with their customer support staff. Whether my question is about hardware or software, the Rivers technical support staff always has an answer for me. They go the extra mile to help me even if it's a problem with something they haven't sold me!"
Dr. Larry Tran
St Croix Falls Eye Associates
"As one of their original optometric customers, our practice has been using the services of Rivers Computer Support continuously since 1985. While many offices go from one practice management system to another, we have never ever considered a change. We have always been provided with the highest level of customer service and technical software and hardware support. These professionals are always very knowledgeable and available to promptly answer any questions. Why would we want to change? Our recent experience with our redesigned website, henrybsamsonod.com, exceeded our expectations. We were so pleased that their design was able to capture our style of practice. Their execution was prompt, efficient and professional as usual. It is always a pleasure to deal with Rivers Computer Support."
"We switched to Rivers Computer Support based on a word of mouth recommendation and we couldn't be happier!
We have been impressed month after month by the depth of their knowledge, their excellent customer service, and the solid value.
After several years of RCS service (and countless problems solved), we rest easy knowing that our IT needs are in good hands.
The staff at RCS don't just specialize in one area of IT. They have a comprehensive and solid command of all aspects of computer support. From simple trouble shooting to networking, hardware, software and programming. They do it all.
Aside from their proficiency, one of the best things about them is their accessibility. When we call with a problem the response comes within hours and typically there is a solution within a very short time. We have never been left hanging waiting for a call back or wondering what is going on. I would recommend Rivers Computer Support to anyone. Top notch!"
Dr. Raymond DiVasto D.P.M.
"Working with Rivers Computers for the last 3 years has been an absolute pleasure. They are truly the best thing that has happened to my practice. In addition to providing world-class customer service and technical support, they have managed to create custom and innovative solutions that have allowed my busy practice to function at an incredibly efficient level. They have managed to solve every unique problem that we have presented to them and they have done so with a smile. Thank you to the Rivers family!"
Dr. Luis Lewis
Ageless Eye Care
"There is only one word to describe Tom Rivers - Awesome! When I went paperless, I had a hard time getting my computers to talk to each other. After working with Tom, my computers talk to each other even if not on my home network. Every time I have a successful sync I say, 'Thank God for Tom Rivers.'"
Sales and Service Manager
Innovative Pest Management Corp